You Can’t Please Them All

Airsrimmer

It is the eternal dilemma for FS devs and publishers….. how to get their customers news, while not getting flamed for it. I guess Airsimmer is learning that now. Their Airbus has been in the making for ages, but since there is not a real good Airbus on the market, people continue to wait for it. Now Airsimmer posted more pictures of the Work in Progress on their forum… only to get mixed reactions, of which many are grumbling users ‘demanding’ it now! I know a few good devs who would just give up…..

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Sunday, October 11, 2009 14:01

sF.COM: You Can't Please Them All http://bit.ly/3C7CV #fb

NolanH
Thursday, October 22, 2009 05:42

There is value in early releases of information. You get feedback and a sense of your potential customer base. You get an idea of your competition – surely it forces other Airbus developments into the public eye. You get the opportunity to discourage direct competition for some period of time. Developers do not intentionally build up false hope. Software development is a high risk endeavor, especially when it will be the first serious attempt at something so complex – in this case an accurate Airbus. Those who are giving Airsimmer grief must have no idea what kind of work goes… Read more »

Friday, October 16, 2009 10:38

I had no idea it was in the making for that long. I first heard about it not even a year ago. I don’t understand the attitude from some of their future customers though. Some of them act as if they will die, if not given access to their beloved 320 family right now.

I’ll sit this one out and wait for one of the portals to report the news about the release.

Paul Middleton
Monday, October 12, 2009 10:28

I remember seeing Airsimmer demonstrating a version of this Airbus at the AVSIM Conference in Washington in September 2006. Three years and one month on, and it still looks the same, superficially finished but presumably not complete. It reminds me of one of those government procurement projects that overruns its planned timescales by several orders of magnitude. At the end of the day it’s Airsimmer’s absolute prerogative to release whatever, whenever they want, but they do have a great deal to learn about managing the expectations of prospective customers. After all this time, they really should “put up or shut… Read more »

DavidP
Sunday, October 11, 2009 21:51

While flamers need to get a life, it is not helped by developers who build up expectations of an imminent release, such as Airsimmer did about 2 years ago. Developers cannot cry foul if they deliberately build expectations, then pull the “ready when its ready” line and 2 years later it is still work in progress. That is as unacceptable as the flamers who want it now. I think the Level-D approach is best – say nothing until it’s released. Developers seem to want everyone to kow-tow to them.